We spent a lot of time on-call, squashing tickets at AWS. Shoreline is the tool we wish we'd had to eliminate tickets and improve availability.
Shoreline makes it easy to create automated remediations for well-known issues in minutes. It also helps you diagnose and repair new incidents by providing a real-time view of your fleet and the ability to change it safely and securely.
We all spend a lot of time at work - more than any other activity in our lives. It’s important that the work matters to us. It’s important that our work environment supports us, physically, socially, and emotionally.
To do our best work, we need to bring our whole selves to work - and be both accepted and respected for doing so. And it’s important that when we leave we move forward as better people than when we arrived.
We work at Shoreline because we want to participate in creating the environment in which we thrive. We operationalize this by establishing the following core values.
Empathy
We listen to our customers, our colleagues, and ourselves. We strive to understand what is important to others and to help them in meaningful ways. We focus outwards, not upon ourselves.
Curiosity, Creativity, and Courage
We use our curiosity to understand what is known. We use our creativity to envision what could be. We use our courage to realize this future, even when uncomfortable.
Perseverance
We trust each other to do their work, and we believe in ourselves to do our own. We do what is necessary to succeed, carrying others along as required. We never give up, knowing we will find a way.
Humility
We don’t focus on our past accomplishments or failures. We treat each day as an opportunity to do better and become better. We seek out feedback and consider it a gift when provided.
Alacrity
We believe in making decisions quickly. Decisions are usually reversible while time cannot be recovered.
Delivery
We are builders. We are aggressive when setting goals, understanding that setting small goals leads to mediocrity. We commit fully to meeting the goals we set.
